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Privacy Policy Terms & Conditions Shipping & Delivery Policy Refund & Cancellation


Privacy Policy
 
We collect customer's personal information and processes it in accordance with the privacy policy. We ensure that the data we collected, for different process practices are needed to provide a meaningful service to the customer. Thus, we request our customers provide the data as accurately as possible.
 
Any and all details provided shall be utilized only for the purpose of receiving payments and forwarding shipments. All data shall be kept strictly confidential and shall not be divulged to anyone or utilized for any other purpose.
 
We use cookies for purpose and management of your order. We do not intent to use the same after your order has been placed.
 
We not collect any payment information. This is solely handled by payment gateway partner, which is a secured site. It is hereby understood that we have put in place, and have committed to follow, reasonable industry standard technical and procedural methods to protect our client's personal information from unauthorized access. Still, it must be fully understood that neither we nor any other website, can completely eliminate such risks.
 
We shall not be liable for any direct, indirect, special, incidental, consequential, or exemplary damages. These include but not limited to, damages for loss of goodwill, use, data, or other intangible loss.
 
We give the assurance that the e-mail address and or contact number shared given will be safe with us, as we will never disclose it to the third parties not related to provision of services.
 
By using our website, you hereby consent to our Privacy Policy.
 
 

Terms And Conditions
 
If the card supplier declines payment we are under no obligation to bring this fact to your attention. You should check with your bank/credit/debit card supplier that payment has been made.
 
We cannot accept liability for a payment not reaching us due to you quoting an incorrect details. Neither can we accept liability if payment is refused or declined by the credit/debit card supplier for any reason.
 
In no event shall we be liable for any damages whatsoever arising out of the use, inability to use, or result of use of this site, any websites linked to this site, or the materials or information contained at any or all such sites, whether based on warranty, contract  or any other legal theory and whether or not advised of the possibility of such damages.
 
We shall not be in any way responsible or pay any compensation for any down-time that may occur.
 
If the clients have any doubts or queries regarding our policy, they can contact us at info@tithitoran.com.
 
By using our website, you hereby agree to its Terms and Conditions.

 

Shipping And Delivery Policy
 
Do I need to open an account in order to shop with you?
 
No, you don't need to. You can make purchases and check out as a guest everytime. We don't store any information on our server. Your order is reached to us as an email and is processed within 2 working days.
 
Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment. We accept payments via major credit and debit cards such as Mastercard, VISA, UPI and Netbanking.
   
How will I know if my order is confirmed?
  After you have placed your order, you will receive an acknowledgment e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your payment has been approved and billing and delivery address is verified.
   
When will my order be processed?
  All orders will be processed within 2 working days, excluding weekends and public holidays. The time stated is based on Indian Standard Time. We may on request provide you with tracking number of your order.
   
How long will it take for me to receive my order?
  The Standard courier delivery time frame is approximately 7 working days in India and up to 30 days for foreign countries.
   
Can I change my shipping address after my order has been processed ?
  Unfortunately, we are unable to redirect orders once your order is processed. Therefore, please ensure you provide the correct shipping address. If you think you have made any mistake while placing your order, you may contact us immediately at info@tithitoran.com and ask for an amendment.
   
What if there is a missing, defective, incorrect item in my order, what should I do?
  Please contact us at info@tithitoran.com and we will get back to you as soon as we can.
   
I have not received my parcel, what should I do?
  Please contact us at info@tithitoran.com and we will get back to you as soon as we can.
   
Will there be an additional charge for redelivery?
  There are no additional charges for redelivery. However, the logistic partner may return the parcel on second unsuccessful attempt.
 
 

Refund And Cancellation
 
Amount once paid through the payment gateway shall not be refunded other than in the case of multiple times debiting a customer's card or customer's account being debited with an excess amount in a single transaction and we receive multiple payments. In such cases, the excess amount will be refunded to the customer.
 
Can I amend and cancel my order?
Unfortunately, we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it. If you think you have made any mistake while placing your order, you may contact us immediately at info@tithitoran.com and ask for an amendment.